Since the day we opened our doors in 1972, Empire has been more than a Pipe and Meter Company. To our customers, we’re a service, solutions and relationship company. We listen first, learning your needs—then adapting our support to meet those needs as cost-efficiently as possible.
We believe you hire us to solve your problems from a practical business standpoint—providing product solutions that make sense for your goals and your budget. It’s why our reps know our products well enough to think outside the box when consulting with you. And why the customers who involve us in their planning processes from the beginning are the customers who benefit most from our support.
Whether you’re with a general contractor or a municipal water works board, we want to know where our products fit in your Big Picture — so we can understand the impact those products have on the way you operate.
When you have an emergency need, we’ll do what we can to provide an emergency response. And on the rare occasion when we get something wrong, you can count on us to do what it takes to make it right. We’re not perfect, but we’re always focused on your best interests. And if it matters to you, it matters to us.